Security at AIOV Capital
Introduction
Welcome to AIOV Capital.
Your privacy is important to us. This Privacy & Cookie Policy explains how AIOV Capital collects, uses, stores, and protects your personal information when you visit our website, use our services, purchase our products, or interact with our trading community.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
Personal Information
• Full name
• Email address
• Telephone number
• Country of residence
• Trading experience
• Account registration details
Payment Information
Payments are processed securely through trusted third-party payment providers. AIOV Capital does not store your complete payment card details.
Technical Information
When you visit our website we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Pages visited
• Referral sources
This information helps us improve website performance and user experience.
How We Use Your Information
Your information may be used to:
• Create and manage your account
• Deliver trading education and signals
• Process purchases and subscriptions
• Provide customer support
• Improve our website and services
• Send important account notifications
• Respond to enquiries
• Prevent fraud and unauthorised activity
• Meet legal and regulatory obligations
We only collect information necessary to provide our services.
Marketing Communications
If you choose to subscribe, we may send:
• Educational content
• Market updates
• Trading insights
• Promotional offers
• Product announcements
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting our support team.
Sharing Your Information
We do not sell or rent your personal information.
Your information may only be shared with trusted service providers where necessary, including:
• Payment processors
• Email service providers
• Website hosting providers
• Analytics providers
• Customer support platforms
These providers are required to keep your information secure and confidential.
Information may also be disclosed where required by law.
Data Security
We use appropriate technical and organisational measures to help protect your information, including:
• SSL encrypted connections
• Secure servers
• Password encryption
• Access controls
• Firewall protection
• Regular security monitoring
While we take reasonable steps to protect your information, no internet transmission can be guaranteed to be completely secure.
Data Retention
We only retain personal information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
When information is no longer required it is securely deleted or anonymised.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your personal data
Requests can be made by contacting our support team.
Third-Party Links
Our website may contain links to third-party websites including brokers, educational resources, or social media platforms.
We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
AIOV Capital does not knowingly collect personal information from anyone under the age of 18.
If we become aware that such information has been collected, it will be removed promptly.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
They help improve website performance, remember your preferences, and provide a better browsing experience.
How We Use Cookies
We use cookies to:
• Keep you logged in
• Remember your preferences
• Improve website functionality
• Analyse website traffic
• Measure marketing performance
• Detect security issues
• Improve website speed and reliability
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
Performance Cookies
These help us understand how visitors use our website so we can improve performance.
Functional Cookies
These remember your settings and preferences to enhance your experience.
Marketing Cookies
These help us display relevant advertisements and measure advertising effectiveness where applicable.
Managing Cookies
Most web browsers allow you to:
• Accept cookies
• Reject cookies
• Delete stored cookies
• Receive notifications before cookies are stored
Disabling cookies may affect certain features of the website.
International Transfers
Where personal information is transferred outside your country, appropriate safeguards are implemented to help ensure your information remains protected in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
Any changes will be published on this page with an updated revision date.
We encourage users to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy & Cookie Policy or how your information is handled, please contact AIOV Capital using the contact details provided on our website.
We are committed to protecting your privacy and maintaining the highest standards of data security for every member of our trading community.